Alarm and escalation management for the perfect support of IT operations Relax, because DICOS EscAL® is the central solution for all your alarms and events! Promptly react and properly respond by means of self-designed automation or using escalation plans.
Tailor-made IT solutions
Based on proven building blocks such as Netcool Operations Insight and Predictive Insight as well as many additional components, Watson AIOps is the total solution for event management, metric analysis, agile service management and automation in the IT Operations Centre.
IBM Netcool Operations Insight (NOI) is the central and comprehensive solution for IT operations management. It has been established for many years at large and very large companies whose IT infrastructure is essential for their business success. Our more than 20 years of expertise is highly valued by our customers.