IT Operations

Assistance for your IT operations
Performance Management
Just monitoring network traffic ist not enough. Learn more about how to gain key insights by monitoring the right performance parameters.
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Tailor-made IT solutions

Gartner defines IT operations as „the people and management processes associated with IT service management to deliver the right set of services at the right quality and at competitive costs for customers.“ At DICOS, your IT is in our focus: with tailor-made IT operations management solutions, we individually support you. These solutions collect events from the IT infrastructure and enrich them with information from various sources. With support from artificial intelligence and machine learning, you can keep an overview of your increasingly complex infrastructure and operate it successfully and safely.

Solutions

Array ( [0] => Array ( [link] => Array ( [url] => https://www.dicos.de/en/competency/it-operations/dicos-escal/ [title] => read more [target] => [rel] => ) [title] => DICOS ESCAL® [text] => Alarm and escalation management for the perfect support of IT operations Relax, because DICOS EscAL® is the central solution for all your alarms and events! Promptly react and properly respond by means of self-designed automation or using escalation plans. ) [1] => Array ( [link] => Array ( [url] => https://www.dicos.de/en/competency/it-operations/ibm-watson-aiops/ [title] => Read more [target] => _blank [rel] => ) [title] => IBM Watson AIOps [text] => Based on proven building blocks such as Netcool Operations Insight and Predictive Insight as well as many additional components, Watson AIOps is the total solution for event management, metric analysis, agile service management and automation in the IT Operations Centre. ) [2] => Array ( [link] => Array ( [url] => https://www.ibm.com/watson/aiops-overview/ [title] => read more [target] => _blank [rel] => ) [title] => IBM NOI [text] => IBM Netcool Operations Insight (NOI) is the central and comprehensive solution for IT operations management. It has been established for many years at large and very large companies whose IT infrastructure is essential for their business success. Our more than 20 years of expertise is highly valued by our customers. ) ) 1
DICOS ESCAL®

Alarm and escalation management for the perfect support of IT operations Relax, because DICOS EscAL® is the central solution for all your alarms and events! Promptly react and properly respond by means of self-designed automation or using escalation plans.

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IBM Watson AIOps

Based on proven building blocks such as Netcool Operations Insight and Predictive Insight as well as many additional components, Watson AIOps is the total solution for event management, metric analysis, agile service management and automation in the IT Operations Centre.

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IBM NOI

IBM Netcool Operations Insight (NOI) is the central and comprehensive solution for IT operations management. It has been established for many years at large and very large companies whose IT infrastructure is essential for their business success. Our more than 20 years of expertise is highly valued by our customers.

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