Support

We make ourselves available for our customers for the complete life cycle of the project. That of course includes maintenance and hotline support.

As part of our support hotline, our experts are available to help you to solve any issue related to the software. This services is offered as a support contract, usually via email and/or phone. Upon request, customers can also get direct access to our trouble ticket system. And where desired, our specialists can be made available on our customer's site as well. 

We know your solution and can provide support not just for the product, but for the complete solution you operate.

On the left, you can find the contact information for our support team.
If you have a support contract for 7x24 support with DICOS, you have been provided special contact information for the engineer on duty.