Proactive monitoring & troubleshooting
We monitor your system and rectify errors before they occur. Automated monitoring and alarm prioritisation take the strain off your operations.
Finally a reliable network management
Is network management robbing you of valuable time and resources while you lack qualified personnel? DICOS not only makes your network management easier, but also more secure. We share our experience with you and solve the challenges of your network.
DX NetOps – Where do you stand?
Whether in retail, telecommunications, industry or public administration – DICOS offers you needs-orientated support with DX NetOps. Regardless of whether you already use DX NetOps or are new to it.
For beginners
Do you have a growing IT infrastructure and need support with management? DICOS will show you how DX NetOps can help you save time and resources.
For users of DX NetOps
Are you already using DX NetOps but would like to optimise operation or integrate new functions? We can help with updates, customisations and integration.
OUR SATISFIED CUSTOMERS:
What you can expect from DICOS:
Seamless customisation & integration
New systems? No problem. We integrate them smoothly into your existing IT and offer comprehensive services to optimise your DX NetOps solution.
Training courses that fit
Whether for admins or users - our training courses are tailored to your team's level of knowledge. Flexible on-site, remote or in the classroom.
Support when you need it
On an hourly or long-term basis - we offer flexible support for all your IT needs, from small adjustments to all-round support.
5 phases of our cooperation
We accompany you step by step – from the initial analysis to continuous optimisation. In this way, we ensure that your IT is always perfectly tailored to your needs.
1
Initial contact and needs assessment
Let us know what you need! Contact us and we will get back to you. This is how we get to know each other and understand your needs precisely.
2
Format and process planning
After a detailed analysis, we suggest a suitable format. Be it a workshop or a training course. We are flexible and adapt to your wishes.
3
Objectives and commitment
Together we define clear objectives to fulfil your expectations. Whether you need one-off support or complete project management – our commitment is tailored to your requirements.
4
Training and further education
We offer targeted training courses and workshops to bring your team up to date and prepare them optimally.
5
Range of services
Whether simple updates or complex optimisations – we support you every step of the way. We are guided by best practices in order to offer you maximum added value.
More than just IT support
With a single point of contact and years of experience, DICOS ensures smooth processes and comprehensive services. Concentrate on your core business – we’ll take care of the rest.
German-speaking single point of contact
One point of contact for all matters, guaranteeing smooth communication and coordination – including manufacturer support.
Everything from a single source
With us, you benefit from years of experience and innovative solutions. We support you without complicated coordination processes.
More time for your core business
We take care of monitoring and smooth operation so that you can concentrate fully on your strategic tasks.
Long-term partnership
We not only support you in the short term, but also assist you from the initial idea through to continuous optimisation.
DICOS has been a reliable partner of HUK-COBURG for many years, and we particularly value their technical expertise. The DICOS team masters the solutions we use in detail. Additional requirements are also discussed openly at all times and solved in a targeted manner through customised developments. This gives us exactly the support we need.
Frank Elliger, SE Network Management, HUK-COBURG
PARTNER
BROADCOM
Automic Automation has been on the market for over 30 years now.
What used to be called UC4 Software was then taken over by our partner
Broadcom. Curious? Let's find out together
find out together how Automic Automation can support your
can support your company.
What used to be called UC4 Software was then taken over by our partner
Broadcom. Curious? Let's find out together
find out together how Automic Automation can support your
can support your company.
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