Performance Management
Just monitoring network traffic ist not enough. Learn more about how to gain key insights by monitoring the right performance parameters.

Complexity reduction thanks to great experience

New IT technologies, digital transformation and ever greater volumes of data and information are making solutions increasingly complex. This often makes them almost impossible for companies to manage on their own. DICOS reduces this complexity for you and ensures that projects are successfully completed. We support and advise you from the initial idea to the lifecycle phase. To this end, we draw on more than 20 years of experience from projects with network operators (mobile, fixed, IP networks), data center operators, industry, insurance companies, banks and logistics.
Benefits

Convince yourself

Agile project management

Agile development methods such as Scrum divide a project into individual cycles. Errors are detected at an early stage and processes are made more efficient overall. In agile projects, the Scrum team is made up of interdisciplinary IT experts from DICOS and employees from your company. The IT experts from DICOS provide methodological support for the introduction of agile methods and fill the various roles in a Scrum team according to the customer’s needs. In addition, the Scrum teams are led situationally by experienced Scrum Masters.

Automation

The digital transformation is leading to a significant acceleration of all business processes. The automation of IT services and IT processes can significantly increase efficiency. Experienced DICOS experts analyze the existing framework conditions, develop customer-specific concepts and perform a cost-benefit analysis.

Examples of process automation are:

  • RUNBOOK AUTOMATION (AUTOMATION OF OPERATIONAL TASKS)
  • NETWORK AUTOMATION (AUTOMATION OF NETWORK CONFIGURATION)
  • DATACENTER AUTOMATION (DEPLOYMENT AUTOMATION)

During implementation, we take into account the customer’s existing tool landscape and develop our own solutions according to the customer’s individual requirements. Furthermore, we support the selection of suitable products and integrate them into the existing environment.

OSS Consolidation

As success grows, so does the IT infrastructure. At some point, the point is reached where existing OSS systems are no longer adequate or up-to-date to meet business requirements. The introduction of new support systems becomes necessary, existing systems have to be migrated and new systems have to be integrated into an existing infrastructure. The implementation of OSS consolidation projects requires know-how about business case creation, operational processes, network technologies, legacy technologies, OSS products, interface technologies and software development. Our DICOS experts draw on more than 20 years of experience in all these disciplines to master complex consolidation projects together with you.

Our wealth of experience

Agile project management
Network-related problems in the context of FCAPS
Application design
Application development
System consolidations
Process optimizations
Integration
Automation
Creation and execution of RFQs
Execution of tests and test automations
Managed Service & Outsourcing
Business Intelligence

Project examples

For a global software company and data center operator: concept development, rollout and managed service for a global monitoring system to monitor the data center infrastructure.
For an international network operator: design and implementation of an enterprise customer self-care portal with service monitor.
At a data center operator: automation of VM and software deployments in data centers
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Any Questions?

Have we caught your interest? Would you like more information about our services and products or to arrange a demo? Contact us. We are happy to help you.