Challenge: A heterogeneous infrastructure with 3,000 active network elements and over 90,000 ports.
Solution: With CA Spectrum, the administration now benefits from unified network management and monitoring. Routine processes have been automated and an alarm system with escalation levels allows the IT team to react more quickly. DICOS was able to meet the special requirement of a complete solution from a single source with short communication paths.
Challenge: Aging critical IT infrastructure systems, with responsibility for more than 200 million passengers per year.
Solution: With CA Spectrum, DICOS provided VGF with a uniform and scalable management solution for its IT systems. In the complete system overview, administrators can now see all devices and components for the first time and can detect irregularities and problems before they occur with the user.
Challenge: Systems from different manufacturers and high requirements for safety and reliability.
Solution: DICOS supplemented the existing network management, which was already using CA Spectrum, with the DICOS products PAM and EscAL. With the appropriate interfaces, DICOS ensured seamless interaction of all components and thus reduced monitoring costs. Mainova has been relying on DICOS services for more than 20 years.
Challenge: Due to company growth, permanent availability and security of the network were no longer guaranteed.
Solution: Real-time monitoring of the entire IT infrastructure using Netcool. Thanks to practical filtering and deduplication mechanisms, alerts are limited to relevant incidents only and can be processed faster, reducing downtime – good for 8,500 employees and 8.1 million customers.
Challenge: An increasingly complex monitoring system makes it difficult to monitor all components.
Solution: With the help of DICOS, Merck migrated its global IT infrastructure from IBM Tivoli Enterprise to IBM Netcool. As a result, the company now has a flexible and fast event management system. Thanks to a very high processing speed, the system can easily handle several thousand events arriving at the same time.
DICOS has been providing Telefónica Deutschland with first-class support for our enterprise-wide monitoring solution for many years. We can rely on this at all times. In addition, the IT experts develop software to fit our system landscape exactly - whenever necessary. Thanks to the close personal contact over the years, we have a trusting working relationship with DICOS.
Zoran Gardijan, Group Lead Transport Tools & Workflow, Telefónica Germany
The cooperation with DICOS was and is very fruitful. Whether consulting, installation support or the development of Mainova-specific modules, DICOS is always an excellent partner for us to build on.
Christian Fieres, Planning and operation infrastructure, Mainova AG
DICOS has been a reliable partner of HUK-COBURG for many years, and we particularly value their technical expertise. The DICOS team masters the solutions we use in detail. Additional requirements are also discussed openly at any time and solved in a targeted manner through individual developments. This gives us exactly the support we need.
Frank Elliger, SE Networkmanagement, HUK-COBURG
We chose the Port Access Monitor from DICOS as our solution for access control and port allocation because it offers us the greatest benefits at a low cost. In addition, we were convinced by the existing integration of PAM into CA Infrastructure Management and the associated minimal training time.
Manfred Klinkler, Head of Data Network Operations, Facilities - Onsite IT, Operations Industriepark Höchst, Infraserv GmbH & Co. Höchst KG
Thanks to the DICOS module [DICOS Management Module for Spectrum], I have an integrated view of our server racks in SPECTRUM. This makes my work easier because I don't have to change the monitoring console and I immediately recognize when certain thresholds are exceeded.
Maik Bernhardt, Service and Information Technology Department, Stadt Herne
The AWX Automation Platform set up by DICOS ensures the future viability of our IT service automation strategy. The agile development approach enables us to react quickly and targeted to a wide variety of internal requirements and to put solutions to complex problems into production in a timely manner. In addition to the time savings, we benefit from the standardization of our IT thanks to the automated processes.
Dr. Lutz Finsterle, Enterprise Architect IT Infrastructure at MAHLE International GmbH